We strive to ship within 24 hours of placement. Should shipping within 24 hours not be possible, you will be contacted and notified.

For urgent requests/delivery, please contact Whiskers on Kittens via phone or email, and we will do our best to accommodate your needs.

We will send you an email once your item has been posted, and the following schedule applies from the next business day:

Whiskers on Kittens believes that online shopping should be relaxing, and enjoyable (as well as safe and easy!) The following methods of payment are accepted:

Payment

We have ensured that the checkout is simple and safe, however should you have any questions at the checkout stage of your order, please do not hesitate to phone us on 1300 069 932 or email us - we will be more than happy to assist.

You can pay using 4 options on checkout:

PayPal, Secure Online Credit Card, Credit Card over the Phone and Direct Credit into our account.

If you choose PayPal or Secure Online Credit Card, the credit card transaction is completed by an external party, being PayPal Australia Pty Ltd or Australian and New Zealand Banking Corporation Limited respectively. If you have an enquiry relating to transactions processed by these entities, please contact them via their websites: www.paypal.com.au and www.anz.com

Alternatively, if you choose to pay via credit card over the phone, the credit card acquirer is Bendigo and Adelaide Bank Limited and the transaction will show as "Anderson Gray Worldwide Pty Ltd".

If you have any questions in relation to our payment systems, please call us on 1300 069 932.